New Electronic Patient Record System
The practice will be installing an updated electronic health record called SystmOne on the 30th May 2019.
The new system will bring benefits for both patients and staff and although it is likely to cause some disruption 2 weeks before and 2 weeks after, please be patient with us.
This change will also unfortunately mean that patients who are currently registered for Patient Access will need to re-register with SystmOnline after Tuesday the 7th June 2019.
We will be turning off Patient Access from Monday the 20th May 2019, which means you will be unable to book appointments and request prescriptions online. You will still be able to book appointments over the phone or in person and request prescriptions in writing or using your repeat prescription request slip.
Between the 20th May 2019 and 3rd June 2019 we will be unable to issue electronic prescriptions. Your medication will still be issued in paper format and we ask that you put your requests in plenty of time. If possible, we ask that you avoid putting requests in between 22nd – 30th May.
We will only be offering a triage service between 22nd May and 7th June. We will resume our normal service after the 7th June.
Improving access to General Practice Services/-
We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask.
These appointments may be at a different site; for example, Victoria Hospital - Wimborne.
Want to make changes to your lifestyle, but don't know where to start?
LiveWell Dorset is a service for people living in Bournemouth, Poole and Dorset to access health and wellbeing information, advice, support and referrals into stopping smoking, physical activty, weight management and alcohol reduction.
Find out more on 0800 8401 628
Or visit the website at http://www.livewelldorset.co.uk/
Dorset Diabetic Eye Screening Programme
From 1st April 2017 the Diabetic Eye Screening Service in Dorset will be administered by a new provider, Health Intelligence. All patients who use the Diabetic Eye Screening Service, will be contacted inviting them to attend their next screening appointment If you use this service, you do not need to take any specific actions. NHS England will ensure that your individual data and screening history is held securely and only accessible by the healthcare professionals directly involved in your care. Health Intelligence will only access information that is relevant to your individual healthcare. The information will not be used for any other purpose.
Wessex Healthier Together
The healthier together programme was instituted with the aim to improve the care provided to children and young people within the Dorset, Hampshire and Isle of Wight regions.
This programme’s main purpose is to provide effective communication between healthcare services in order to allow parents to feel they are receiving consistent and helpful advice, it also allows parents to feel in control of whether they need to ask for further advice regarding a situation or whether they are able to deal with it in the confines of their own homes.
Useful information provided on this website includes but isn’t limited to –
- Advice on maintaining healthy during pregnancy
- All the advice you need when caring for a new baby
- Guidance on who the best person to speak to it is when concerned regarding your child.
- The common childhood symptoms explained
How to access this information/- www.what0-18.nhs.uk/