Friends and Family Test
Patients who use our services have, from time to time, had the opportunity to complete surveys in the past, but the introduction of this new feedback tool gives patients the opportunity to provide continuous feedback on their experiences.
It asks you if you would recommend the services that you have used and offers a range of responses. When combined with supplementary follow-up questions, the Friends and Family test provides a mechanism to highlight both the good and poor patient experience. This kind of feedback is helping us to improve the practice services and provide quality patient care.
To complete the survey please click the link on the home page