Suggestions and Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception. If in writing, address compaint to complaints manager.

Complaints 

 

You may also submit your compliment/suggestion/complaint via the form below. 

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Privacy Consent

This form collects personal and medical information about you. We use this information to allow the practice team to contact you. Please read our Privacy Policy to discover how we protect and manage your submitted data.

 
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Letters of appreciation

If you have been happy with the care and service you have received at the surgery or at home, please let us know. Letters to the Practice Manager, Doctors and nursing staff are much appreciated.