When We Are Closed
The surgery is closed every weekend and public / bank holidays.
We have a 'private line' which is available for patients to call in if they require to speak to a doctor out of the surgery's opening hours.
This service is available between 08.00am - 08.30am, 1.00pm - 2.00pm and after 18.30pm when we officially close.
However after 18.30 we don't encourage you rely on this service as even though we hold extended surgeries most evening so there will staff members within the building to answer the phone, we can't guarantee how long the will be within the premise.
If you have an urgent problem after 18.30pm, please call 111 or 999.
For urgent advice and treatment when our practice is closed call NHS 111 Service on 111.
You can call NHS 111 when you need medical help fast but it is not a 999 emergency. NHS 111 is a fast easy way to get the right help whatever the time. The 111 service is available 24 hours a day, 365 days a year - calls are free from a landline or mobile.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Minor Injury Unit at Victoria Hospital Wimborne
Tel: 01202 856410
This is a Nurse led service assessing and treatment of minor injuries and illness for adults & children. They offer advise & treatment of lacerations, burns & wounds, musculoskeletal injuries including sprains & strains, to legs and arms and fractures, head injuries, eye injuries, foreign bodies, assessments following a fall in the elderly. They offer treatment & advise for minor illnesses such as coughs & colds, asthma, bites & stings, rashes & allergic reactions, earache & sore throats, and Emergency contraception.
Opening times: 8.30 am to 4.30pm Monday to Friday last appointment 3.30pm
Advice from Pharmacies
Local chemists and pharmacists have knowledge of most everyday health issues. They can suggest the best medicine to help.
Urgent Care Service (UCS) 111
This is an out-of-hours medical service to contact if you become medically unwell when the surgery is closed. It is not for routine enquiries such as booking an appointment, ordering repeat prescriptions or to obtain test results. This service is manned by experienced Doctors working for UCS.
Accident and Emergency Departments (A&E)
Accident and Emergency departments are for severe injuries such as fractures, nasty burns and wounds that require stitching. The A&E department is also for severe medial emergencies such as breathing difficulties’ and chest pain
Generally unwell children will see a more experienced Doctor at your GP Surgery or the Urgent Care Service than in Accident and Emergency Department.
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